[GIST-L] Hathi Trust add-on

[Reighart, Renee (rar6u)]

I wondered the same thing about an update.  There was a Microsoft update to our computers on Tuesday.  The Amazon error started yesterday for us.  The Hathi Trust one started before that Tuesday update.

From: gist-l-bounces at geneseo.edu [mailto:gist-l-bounces at geneseo.edu] On Behalf Of Michael A Stallings
Sent: Thursday, November 18, 2010 4:12 PM
To: gist-l at geneseo.edu
Subject: Re: [GIST-L] Hathi Trust add-on

We are having intermittent problems with the delivered Amazon add-on as well. That one is supported by Atlas, since they wrote it. I guess I could open a ticket with OCLC in that case. I wonder if this is a result of an IE security update? I can't pin the start of the errors to a timeline because the users are kind of vague about when they started.

From: gist-l-bounces at geneseo.edu [mailto:gist-l-bounces at geneseo.edu] On Behalf Of Reighart, Renee (rar6u)
Sent: Thursday, November 18, 2010 12:03 PM
To: gist-l at geneseo.edu
Subject: Re: [GIST-L] Hathi Trust add-on

Hi Michael,

Yes, we are having this trouble too.  Also, as of today we are getting a similar error for the Amazon addon.  We checked the settings in the Advanced tab of the Internet Options section of IE and the "display script errors" is not selected.  I disabled the addon for our staff with short fuses.

--Renee Reighart
UVa ILL

From: gist-l-bounces at geneseo.edu [mailto:gist-l-bounces at geneseo.edu] On Behalf Of Michael A Stallings
Sent: Thursday, November 18, 2010 3:44 PM
To: gist-l at geneseo.edu
Subject: [GIST-L] Hathi Trust add-on

Hello GIST list,
One of our ILL staff has  started getting an IE script error from hathitrust.org when he opens a request for a book in either "Awaiting Unfilled Processing" or  "Request Unclaimed." He doesn't get that message when we disable the Hathi Trust add-on. I attached a screenshot of the error message, hoping the listserv software will let it through.

Is anyone else experiencing this and is there a workaround for it besides clicking through the error each time?

Thanks,
Michael Stallings

----------------------------------------------------------
Michael Stallings, MLS
Joint Library Catalog Systems Administrator
UAA/APU Consortium Library
University of Alaska-Anchorage
mstallings at uaa.alaska.edu
907-786-7658
----------------------------------------------------------

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.geneseo.edu/pipermail/gist-l/attachments/20101118/06ffa2f8/attachment-0001.html>