[Workflowtoolkit-l] E-mail in ILLiad Borrowing

[Timothy Bowersox]

Hi Miko,

You can use a customized Email Routing for that. All you would need to do is copy-and-paste the lending library's email address into the "To:" field. One example that is available on the Workflow Toolkit allows you to send an email to the lending library asking them to update a request to "Shipped" in OCLC:

http://wp.me/PG0qX-4H

Once you create it, just use the Send Email button within the client.

Hope this helps,
-Tim

Tim Bowersox
Information Delivery Services Librarian
Milne Library
SUNY Geneseo
Geneseo, NY 14454
Email/AIM: bowersox at geneseo.edu
Phone: (585) 245-5589
Skype: tim.bowersox
http://workflowtoolkit.wordpress.com/

On Feb 4, 2010, at 8:17 PM, Francis, Michiko wrote:

> Hello all,
>  
> Does anyone know how to e-mail from the inside Borrowing request to the lending library in v.8?
> For instance when the borrowing library wants to e-mail the lending library after received item, so the borrowing library doesn’t need to use separate e-mail and the template has all information.  I know ILLiad v.7 doesn’t have that feature, but am hoping to have embedded in v.8.
>  
>  
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> Miko Francis 
> The Evergreen State College Library 
> Interlibrary Loan 
> 2700 Evergreen Parkway NW 
> Olympia, WA 98505 
> 360-867-6499 
> Odyssey: 192.211.16.33/ever 
> Ariel: 192.211.20.49 
> e-mail: francism at evergreen.edu 
> OCLC symbol: ESR
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