[Workflowtoolkit-l] Illiad populating due date
mtomaszewski at genesee.edu
Fri Feb 5 11:12:23 EST 2010
I'm surprised to hear that the ILLiad emails for overdues don't have the due date populate. I was able to get due dates to populate for the new emailing routing renewal yes/no emails we set up. We haven't set up the early warning overdue notice yet, but we're talking about it. Are you saying that the due dates don't work in that? Or am I misunderstanding what you mean?
Systems and Electronic Services Librarian
Alfred C. O'Connell Library
Genesee Community College
One College Road
Batavia, NY 14020
(585) 343-0055 x6458
Date: Fri, 5 Feb 2010 11:01:51 -0500
From: Timothy Bowersox <bowersox at geneseo.edu>
To: ILLiad Best Practices Workflow Toolkit
<workflowtoolkit-l at geneseo.edu>
Subject: Re: [Workflowtoolkit-l] Overdues
Message-ID: <21778F9D-587D-4457-992B-82AC0FE19850 at geneseo.edu>
Content-Type: text/plain; charset="us-ascii"
After we started using it, I noticed a ton more user-initiated renewals. I think people appreciated the reminders. However, since the ILLiad emails currently don't have the due date populate and I have no clue when a fix for that will be released, it makes them somewhat less helpful.
Information Delivery Services Librarian
Geneseo, NY 14454
Email/AIM: bowersox at geneseo.edu<mailto:bowersox at geneseo.edu>
Phone: (585) 245-5589
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