[Workflowtoolkit-l] Customer request histories and privacy concerns- best practices

[Campbell, Heather]

Re customer histories and privacy concerns:

 

Do you block this information because of privacy concerns or because it
may violate a state records law?  

 

If you delete this information periodically- how often do you delete it?


 

Does this action affect any historical statistics your institution may
wish to collect now or in the future?

 

If you wish you can respond to me off-line.  I would especially like to
hear from Florida libraries.

 

 

Heather Campbell, Senior Librarian

Manager- Interlibrary Loan 

Jacksonville Public Library (JPL)

303 North Laura Street

Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.geneseo.edu/pipermail/workflowtoolkit-l/attachments/20100120/a647712f/attachment.html>