[Workflowtoolkit-l] Customer request histories and privacy concerns- best practices
HEATHERC at coj.net
Wed Jan 20 16:01:26 EST 2010
Re customer histories and privacy concerns:
Do you block this information because of privacy concerns or because it
may violate a state records law?
If you delete this information periodically- how often do you delete it?
Does this action affect any historical statistics your institution may
wish to collect now or in the future?
If you wish you can respond to me off-line. I would especially like to
hear from Florida libraries.
Heather Campbell, Senior Librarian
Manager- Interlibrary Loan
Jacksonville Public Library (JPL)
303 North Laura Street
Jacksonville, FL 32202-3505 heatherc at coj.net (904) 630-2986
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