[Workflowtoolkit-l] Viewing email sent to our borrowers

[SUSAN NELSON]

Hello,
 
I am having difficulty viewing email that I have sent to our borrowers.
I know that it should be accessible from the History tab. I was able to
view the email I had sent in the first request in my Awaiting Email
Response queue that I opened this morning. However, I have five
additional requests in that queue for which I click the History tab, see
in the E-mail History that an email has been sent, but the text of the
email does not appear in the lower pane. Text for the emails sent for
those requests is visible in the 7.4 Client. When I returned to the 8.0
client, I refreshed, opened one of them that hadn't been visible, and I
could view it this time. So, thinking that would solve the problem, I
kept refreshing and trying to view the others, but it didn't work.
 
I'd appreciated any help. Thanks!
 
 
Susan Nelson
Instructional Services Librarian,
Coordinator of Access Services
Snowden Library
Lycoming College
700 College Place
Williamsport, PA 17701
 
(570) 321-4352
nelson at lycoming.edu
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