[Workflowtoolkit-l] Conditional now "Record Not Found" - routing?

[Jennifer Acker]

It doesn’t happen often but I route them to Cancelled by ILL Staff. Then
watch for a Stop sign because there is not OCLC record to update.

 

Jennifer Acker

 

 

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`·...><((((º>`·. .· `·. .· `·...><((((º>`·. .· `·. .· `·...><((((º>`·. .·
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Jennifer Acker
Sr. Clerk-Interlibrary Loan
Hudson Valley Community College(VXV)
Dwight Marvin Library-MRV127
518-629-7387
j.acker1 at hvcc.edu 

 

 

 

 

From: workflowtoolkit-l-bounces at geneseo.edu
[mailto:workflowtoolkit-l-bounces at geneseo.edu] On Behalf Of Nathan Hosburgh
Sent: Wednesday, March 03, 2010 1:56 PM
To: ILLiad Best Practices Workflow Toolkit
Subject: [Workflowtoolkit-l] Conditional now "Record Not Found" - routing?

 

I conditionalized a request as “not found as cited” and now (a day later)
the OCLC status shows up as “Record Not Found”.  I have to assume this means
the potential borrower cancelled the request.  Now that it is in my queue
“Request Conditionalized”, it doesn’t look like it will disappear on its
own.  Should I manually route it to “Cancelled by ILL Staff” or handle it in
some other way?

 

Nathan Hosburgh, MLIS

Document Delivery Librarian

Evans Library 

Florida Institute of Technology

150 W. University Blvd.

Melbourne, FL 32901

(321) 674-7540

nhosburg at fit.edu

 

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