[Workflowtoolkit-l] lending overdue 3 problems
aschwart at bloomu.edu
Fri Aug 12 11:30:02 EDT 2011
We're self-hosted and on ILLiad 18.104.22.168
I've noticed that key info (our street address) in our Lending Overdue 3 letter is not printing out when I print the letter from the client.
However, when I check our "LendingOverdueLetter3.doc" file in our Print folder, all the correct merge fields appear to be there and when I merge/edit from there, the street address appears. It's pulling its information from "LOver3" which I think is correct.
I feel like I must be missing something / overlooking something: like a different file name? Or maybe I didn't update the merge fields when we migrated to 8?
This isn't a critical problem, but since we use Lending overdue 3 as our invoice/bill for lost items, I'd like to have our street address on the form.
Thanks for any insight,
Bloomsburg University of PA -- PBB
Andruss Library, Interlibrary Loan
aschwart at bloomu.edu<mailto:aschwart at bloomu.edu>
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