[Workflowtoolkit-l] Odyssey Sending Failed

[Mark Roberts]

A TIF copy of the article should be on your ILLiad server in the \ILLiad\Odyssey\send\Failed folder.

It's best to try resending by Odyssey before resorting to some other delivery method. They often go 
through on a second or third try.

If it just won't go, it's easy to import the TIF into Ariel or Acrobat.

Hope this helps.

   * Mark Roberts
  ** Univ of Washington Libraries (WAU)

On 10/3/2011 11:39 AM, Sue Gagnon wrote:
> When the Odyssey Manager gives an Odyssey Sending Failed message for a lending request, where does
> the document go? I would rather not have to re-scan these articles.
>
> Sue
>
> Susan E. Gagnon
>
> Interlibrary Loan Specialist
>
> Geisel Library - ILL
>
> Saint Anselm College
>
> 100 Saint Anselm Drive
>
> Manchester, NH 03102
>
> sgagnon at anselm.edu <mailto:sgagnon at anselm.edu>
>
> Tel: 603-641-7303
>
>
>
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