[Workflowtoolkit-l] routing rule by date
Caitlin Hafen
caitlin_hafen at byu.edu
Mon Jan 30 16:41:04 EST 2012
Hello,
I am trying to come up with an ILLiad routing rule that will allow me to separate our requests by date. Specifically I want to be able to make a queue for requests that were submitted before the current day. During our busy time (like now!) we can get a couple hundred requests a day, and they pile up. I know we can sort by transaction number or date from the Awaiting Request Processing queue, but I would like to actually have a routing rule that would take the requests that are older than 24 hours and put them into a separate queue.
Does anyone know if something like that would be possible, and if so, ideas on how to do it?
Thanks,
Caitlin Hafen
Interlibrary Loan
Borrowing Supervisor
Brigham Young University
(801) 422-8663
caitlin_hafen at byu.edu
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