[Workflowtoolkit-l] ILLIAD notification as text messages

[Frank Haulgren]

Ann -
How did you modify your cancellation messages?  These seem like they'd be particularly difficult to convey in 120 or characters.  One thought that occurs to me is that with the unautomated messages like a cancellation or longer email message we could edit out the text address within the client.  But those automated notices would need to be really concise.

Frank Haulgren
Western Libraries, Western Washington University
Document Delivery & Collection Services Manager
360-650-7641


-----Original Message-----
From: workflowtoolkit-l-bounces at geneseo.edu [mailto:workflowtoolkit-l-bounces at geneseo.edu] On Behalf Of Penwarden, Ann (ETS: Library)
Sent: Friday, March 09, 2012 10:31 AM
To: workflowtoolkit-l at geneseo.edu
Subject: [Workflowtoolkit-l] ILLIAD notification as text messages

We have done a little testing here at MCC with my phone.  While I like receiving the notifications, the problem is that the email message format is too long so it gets cutoff.  We've done some modifications so that the message still reads fine in email and is understandable in the text, but you will most likely need to edit all of those notifications if you start using text messaging as an option.

Ann

Ann Penwarden
LeRoy V Good Library
Monroe Community College
PO Box 92810
Rochester NY 14692-8910
 



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