[Workflowtoolkit-l] ILLiad email notification as text messages

[Dave Williams]

Sue (and ILLiad Colleagues):

Several have already responded with useful practical information. ND and Penn State presented on this very subject at the ILLiad Conference in 2010 and discussed how our institutions planned, implemented, and marketed the service.

Attached is the information we shared, which you might find useful.

Best,


Dave Williams, Tech Support and Training
------------------------
1136 Hesburgh Library
Notre Dame, IN
williams.210 at nd.edu<mailto:williams.210 at nd.edu>
631-8291



From: workflowtoolkit-l-bounces at geneseo.edu [mailto:workflowtoolkit-l-bounces at geneseo.edu] On Behalf Of Sue Gagnon
Sent: Friday, March 09, 2012 10:02 AM
To: ILLiad Best Practices Workflow Toolkit
Subject: [Workflowtoolkit-l] ILLiad email notification as text messages

ILLiad works great to send out email notifications to patrons concerning the status of their requests.  However, I see a growing trend that students don't read their email.  We end up getting messages that their mailbox is full.  I am wondering if anyone has ILLiad notification going out as text messages to the students phone.  Could someone with ILLiad give me information on how you set this up?

Best regards,
Sue

Susan E. Gagnon
Interlibrary Loan Specialist
Geisel Library - ILL
Saint Anselm College
100 Saint Anselm Drive
Manchester, NH  03102
sgagnon at anselm.edu<mailto:sgagnon at anselm.edu>
Tel:  603-641-7303

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.geneseo.edu/pipermail/workflowtoolkit-l/attachments/20120314/6582aeac/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ILLiad Conference 2010 Final.pdf
Type: application/pdf
Size: 289884 bytes
Desc: ILLiad Conference 2010 Final.pdf
URL: <http://mail.geneseo.edu/pipermail/workflowtoolkit-l/attachments/20120314/6582aeac/attachment-0001.pdf>